Occasionally you may find that you have a non syncing email account on your Mac computer. This can easily be fixed.
In this post we will teach you the steps to take in order to do so.
If your email account is not working on one device, but it works on other devices, the fix often involves either re-authenticating the account by re-entering the password in the Mac settings, or fully removing the account and adding it back.
The first step is to open your system preferences. After that navigate to the internet accounts section. This is where you decide what syncs with the Mac, including your email.
When using the Apple mail app it is important to remember it is a third party email client, which is a program designed by a company to be able to view all types of emails from all the different providers.
Before entering your account credentials make sure you have the password for your email account. If unsure of what the password is you should go directly to the website and check before trying to add it to your Mac.
Initial Steps
First, go to your settings either by clicking on the app icon shown in red, or by clicking the the Apple logo in the top right corner and selecting system settings, shown in yellow.
Once in this menu choose the internet accounts option on the left sidebar. You may need to scroll down.
Here you will see an add account option, as well as a long bar giving you options for any already added accounts. The below image shows a Google account.
After selecting the already added account, it may prompt you to re-enter the password.
This will usually redirect you to the account providers website. If the option to re-enter the password does not exist we will need to use a different method.
Deleting and Adding the Account Back
Sometimes it is necessary to remove the account fully, then add it back.
When pressing delete account in Apple Mail, it will only remove the account data from the computer. This will not delete the account. All of the data is safely stored, in this example, your Google account.
Once deleted use the add account option shown a few images above. Once selected choose the provider that fits with your account. If none are available try the other mail option at the bottom of the list shown as @mail account.
Once chosen it will redirect you to the website through a built in browser that will allow you to add your account credentials, or give you options to type in information.
You will need to make sure all permission options are checked off when signing into Apple Mail from a third party email service to ensure that it functions properly.
Lastly you will need to choose what you want to sync.
The options are usually:
- Contacts
- Calendar
- Notes
Once finalized either close the app to refresh it or choose the synchronize all mailboxes option in the mailboxes tab above.
Good luck! Read here for more information about how to reinstall an Email Address on Macintosh.
If you have questions about how to fix an non syncing email account on Macintosh or our other services, please call or email. We’re happy to assist you! Feel free to use our contact form to send us a message. Thank you!